Legal notice

Contact Information

Operations Manager: Keita Matsumoto
Company Name: Keita Matsumoto

Company Location
Postal Code: 164-0011
Address: 4-42-11-102 Chuou, Nakano-ku, Tokyo, Japan 

Company Contact Information
Phone Number: 03-6338-0537
Email Address: crumbworkstokyo@gmail.com

 

Regarding the sales price

The sales price will be the amount displayed.

 

Shipping Fees

Shipping charges apply to each country according to weight.

 

Payment Method and Timing

Payment Method:
- Credit Card Payment
- Bank Transfer Payment

Payment Timing: Payment is confirmed when the product order is confirmed.

 

Delivery Time for Services or Products

We will ship within 7 days after payment confirmation.
*Please note that the frame may occasionally have small scratches or paint chips.

 

Special Return Policy

We do not accept returns unless the product has a defect that prevents normal use.
When purchasing a used item, we assume that you understand the product's condition, specifications, contents, and whether or not it comes with accessories.
We cannot accept returns even if you discover scratches or stains not mentioned in the product description after purchase.
If the product has a defect that prevents normal use, please contact us within two weeks of receiving it.
Please return the item with postage prepaid. We will cover all shipping costs.
Please make sure to wait until you receive a reply from us before returning the item.